Refund & Cancellation Policy Last Updated: 24/06/2026 1. General Policy All sales are considered final at the time of purchase due to the digital nature of our services. However, we are committed to customer satisfaction and offer refunds under the specific circumstances outlined below. 2. Eligibility for Refunds A refund request will only be considered if one or more of the following conditions are met: Service Not Delivered: We fail to deliver the purchased service within the agreed-upon timeframe. Incomplete Delivery: The service or item delivered does not match the description on our product page. Technical Failure: An unforeseen technical issue on our end prevents us from fulfilling your order. 3. Refund Amounts Full Refund (100%): Issued if we fail to commence or complete your order within [e.g., 48 hours] of purchase, through no fault of your own. Partial Refund (up to 80%): Issued for partial completion of a service or if an item is temporarily unavailable and you agree to a substitute. No Refund: Issued if the service has been fully delivered, if you change your mind after purchase, or if you violate our terms of service. 4. How to Request a Refund All refund requests must be submitted via Email or by contacting @3.dll on Discord within 24h of the purchase date. Please include: Your Invoice ID The date of purchase A clear explanation of the issue Any relevant screenshots or evidence 5. Processing Time Approved refunds will be processed within 12 hours and will be returned to the original payment method. Please note that your bank or payment processor may take additional time to reflect the refund in your account. 6. Chargeback Policy We take payment disputes seriously. Initiating a chargeback without first contacting our support team will result in: Immediate suspension of your account Permanent ban from future purchases Potential legal action to recover fees and damages 7. Contact Us For any refund-related inquiries, please contact us at: